Our Team

  • Jack Estes

    A Partner at Top Shelf Protection, brings over three decades of automotive industry experience. Starting his journey in 1989 as a service technician, Jack has excelled in various roles including sales and finance. In 1999, he transitioned to working with Third Party Administrators, deepening his expertise in this sector. Joining our team in October 2019, Jack's vast experience and in-depth knowledge of TPAs continue to be invaluable assets to our company and clients.

  • Arturo Flores

    A Partner at Top Shelf Protection, he has a dynamic sales background with a strong emphasis on business-to-business interactions. Beginning his auto industry career in July 2014 with a Third-Party Administrator, Arturo, alongside Jack Estes and Wayne Neal, launched Top Shelf Protection in 2023. Driven by a vision to offer superior service to dealership clients, Arturo's leadership and sales acumen have been pivotal in establishing the company's reputation for excellence.

  • Wayne Neal

    A Partner at Top Shelf Protection, started his journey in the automotive industry in 2009. His expertise spans across sales and finance roles within dealerships, which he left in 2015 to join a Third-Party Administrator. Wayne co-founded Top Shelf Protection, leveraging his extensive experience to better serve dealership clients. His insights and knowledge from both dealership and TPA perspectives have been instrumental in shaping its success.

  • Tanya King

    A pivotal member of the Top Shelf Protection team, bringing her extensive industry experience since 1998. Her journey began in dealership accounting, where she honed her skills until joining American Auto Protection in November 2020. Tanya is the backbone of operations, handling the intricate and essential tasks that keep the business running smoothly. Her expertise in accounting and deep understanding of the automotive industry are invaluable assets to our team.

Top Shelf Protection has built a strong presence across the United States, currently serving 25 states through direct partnerships, agents, and sub-agents. Our expertise in developing innovative products and customized white-label programs has positioned us as a leader in the automotive service industry. The Top Shelf Protection program is a testament to our capabilities as an Administrator, reflecting our unwavering commitment to quality and value. With a broad industry impact and a dedication to customer satisfaction, Top Shelf Protection is a trusted partner in automotive solutions.